1. Full refund window
You are entitled to a 100% refund of the service fee you paid delewarellc.com if both of the following apply:
- You request the refund within 7 days of payment, AND
- We have not yet submitted the Certificate of Formation to the Delaware Division of Corporations.
Most refunds in this window process to the original payment method within 5 to 10 business days, depending on your bank.
2. After filing — what is refundable
Once we file the Certificate of Formation, the $90 Delaware state filing fee becomes non-refundable because Delaware does not refund filing fees. The remaining service fee is refundable on a pro-rated basis depending on which steps have been completed:
| Status when refund requested | Refundable portion of service fee |
|---|---|
| Certificate filed; EIN not yet submitted | 75% |
| EIN submitted to IRS; not yet issued | 50% |
| EIN issued; ITIN/banking not yet started | 30% |
| ITIN filed, OR bank applications submitted | 0% |
The $90 Delaware state fee remains non-refundable in every row above, regardless of the service-fee portion.
3. Plan-specific notes
Starter ($397)
Standard refund schedule applies. Year 1 registered agent service is included; if you cancel within 7 days before filing, the registered agent obligation also cancels.
Compliant ($747)
ITIN service is non-refundable once Form W-7 is submitted to the IRS through our Certified Acceptance Agent. The Year 1 franchise tax filing fee is non-refundable once filed with Delaware.
Done For You ($1197)
Form 5472 preparation fees are non-refundable once we begin drafting (which we start no earlier than your tax-year-end). Account manager hours billed before the cancellation request are non-refundable.
4. What is never refundable
- The $90 Delaware state filing fee once paid to the State of Delaware.
- The $300 Delaware annual franchise tax once paid to the State of Delaware.
- The IRS Form 5472 penalty if you miss the April 15 deadline despite our reminders.
- Bank application processing fees charged by Mercury, Relay, or Wise.
- ITIN service fees once Form W-7 is submitted to the IRS.
5. How to request a refund
Send a refund request to hello@delewarellc.com from the email address used at checkout, including your order reference. We confirm receipt within 1 business day and process eligible refunds within 5 to 10 business days. WhatsApp requests are accepted as a faster acknowledgment channel but the formal request must also be sent by email for our records.
6. Dispute and chargeback
If your refund situation is not covered above, contact us first. Filing a chargeback with your bank before contacting us forfeits the goodwill refunds we offer outside the standard schedule. We respond to all bank chargeback inquiries with the documentation of the work completed.
7. Contact
For refund questions, email hello@delewarellc.com or message WhatsApp +8801606514507.
Disclaimer. This Refund Policy is operational guidance, not legal advice. Before launch a US-licensed attorney should confirm the pro-rated structure is consistent with consumer protection rules in the jurisdictions where your customers reside.