Tax compliance
Lost EIN Letter (CP 575)? Get a 147-C Copy
The IRS won't reissue a lost CP 575 EIN confirmation letter. Request a 147-C verification letter instead, with a step-by-step process built for non-residents.
Table of Content
Losing your CP 575 letter feels like a crisis when a bank suddenly demands proof of your EIN, but the fix is more routine than it sounds. The IRS never reprints the original, yet it will issue a 147-C verification letter that serves the same purpose. This guide covers requesting the 147-C from the Business and Specialty Tax Line, the details you must have ready before you call from outside the US, setting up a fax number, and the alternate EIN proof you can use while you wait.
Why the CP 575 cannot be reissued
The CP 575 is generated once when the EIN is first issued. The IRS treats it as a one-time confirmation document.
Banks and counterparties that ask for 'the original CP 575' are technically asking for what no longer exists if you lost it.
The 147-C letter is the IRS's official replacement. It serves the same verification purpose for banks and counterparties.
Most banks accept the 147-C in lieu of the CP 575 when the customer explains the situation.
How to request a 147-C
Call the IRS Business and Specialty Tax Line: 1-800-829-4933 (US residents) or 1-267-941-1099 (international).
The IRS agent verifies the entity (LLC name, EIN, responsible party identity) and faxes the 147-C to the requested fax number.
For non-residents, the call typically must happen during US business hours (typically 7 AM to 7 PM US Eastern time). Time zone alignment from Asia or Africa requires planning.
Delewarellc can sometimes assist customers in scheduling and supporting the call.
Avoiding the situation
Save the CP 575 PDF in multiple secure locations the day it arrives. Cloud storage, password manager attachment, and physical printout.
Delewarellc delivers the CP 575 PDF via email and via WhatsApp; both are recoverable.
Most loss situations come from device replacement or lost emails. A simple PDF backup at formation prevents the problem entirely.
What information you must have ready before you call
The Business and Specialty Tax Line agent will not fax a 147-C to a stranger, so the call only succeeds when you can verify yourself against the IRS record.
Before you dial, gather the exact legal name of the LLC as it appears on the Delaware Certificate of Formation, the nine-digit EIN itself if you still remember it, the mailing address the IRS has on file, and the name and identifying details of the responsible party listed on the original Form SS-4.
The responsible party is the person who applied for the EIN, which for a single-member Delaware LLC is almost always the non-resident owner.
The agent matches these data points against the record one by one, and any meaningful mismatch can stall or end the call.
Non-resident founders sometimes formed the LLC through a service that used its own address during setup, so confirm which address the IRS actually has rather than guessing the one you use today.
Write each of these items on a single sheet of paper in front of you, because reading them off cleanly when the agent asks keeps the verification moving and avoids long pauses while you search through email.
A few minutes of preparation here is the difference between a smooth call and a failed one.
If you no longer remember the EIN itself, the agent can still locate the entity by legal name and address, but the verification questions become noticeably stricter because the IRS is more cautious when the caller cannot state the number.
Have the formation date, the responsible party's date of birth, and a passport or other identifying number nearby, because the agent may ask follow-up questions to confirm you are genuinely authorized to receive the letter.
Think through who the IRS actually has on record before the call, since the person who signed the SS-4 is the person the agent expects to be speaking with or acting for.
A failed verification is not a minor inconvenience for a non-resident, because it forces you to call back during the next narrow window of US business hours, which for founders in Asia or Africa can mean losing another full working day to the time difference.
If you used a formation service, ask them in advance exactly which name and address they entered on the application so your answers line up with the file.
Treat the preparation step as the most important part of the entire process, because everything else depends on the agent being able to confirm who you are.
Setting up a fax number when you live outside the US
The IRS sends the 147-C by fax, not by email, and many non-resident founders have never owned a fax machine in their lives.
The practical solution is an internet fax service that gives you a real fax number and delivers incoming faxes straight to your email inbox as PDF files.
Services such as HelloFax, eFax, and similar providers let you receive a fax without any hardware at all, and a US or toll-free fax number tends to work most reliably with the IRS fax system than an international one.
You can sign up before the call, keep the number visible on your screen while you talk to the agent, and read it out digit by digit when the agent asks where to send the letter.
Choose a plan that allows incoming faxes, because some entry-level offerings are outbound only and will silently fail to receive the IRS document.
Set the account up at least a day ahead so you are not scrambling to create it while the agent waits on the line.
The cost of these services is small, and for a one-time 147-C request you can often use a short trial period rather than committing to a long subscription, then cancel once the document arrives safely in your inbox.
Some founders ask the agent to fax the 147-C directly to a bank instead of to themselves, because a bank often keeps a working fax line for exactly this kind of document.
This can work, but it removes your own copy from the process and leaves you depending on the bank to retrieve, recognize, and store the letter, which adds a point of failure you do not control.
The cleaner approach is to receive the 147-C yourself first, save it in multiple secure locations the same way you should have saved the original CP 575, and then forward a copy to whoever needs it on your own schedule.
Before the IRS call, test your internet fax number by sending yourself a one-page test fax so you know with certainty that the number actually receives pages and routes them to your inbox.
A fax number that looks active in the dashboard but silently drops incoming pages will waste the entire effort and force a second call.
Treat the test fax as a required step rather than an optional one, because confirming the channel works before you spend an evening on hold protects the whole exercise from a frustrating last-minute failure.
How long the 147-C call actually takes and when to call
The Business and Specialty Tax Line operates roughly 7 AM to 7 PM US local time on weekdays, and the hold time before you reach a person varies widely depending on the day and season.
Early in the US morning, shortly after the line opens at 7 AM Eastern, tends to have shorter queues than the midday peak when call volume climbs.
For a founder in South Asia that 7 AM Eastern opening lands in the late afternoon or evening, and for a founder in West Africa it lands around midday, so map the window to your own clock carefully before you commit an evening to sitting on hold.
Mondays and the first day back after a US federal holiday are reliably the busiest, because the backlog of calls from the closed period all arrive at once, so avoid those days whenever your schedule allows.
Picking a quiet midweek morning in the US gives you the shortest realistic wait and a strong chance of reaching an agent before your own evening runs out.
Plan the call as a dedicated block of time rather than something you squeeze between other tasks, since you cannot predict the exact hold length.
Once you actually reach an agent, the verification and faxing portion of the call is usually quick, often ten to fifteen minutes from greeting to confirmation that the fax has been sent.
The unpredictable part is the wait before a human answers, which can stretch much longer during peak periods.
The US tax filing season from late January through mid-April puts heavy load on every IRS phone line, so if your need for the 147-C is not urgent, requesting it outside that stretch saves a great deal of waiting.
Keep your fax number, EIN, legal name, and entity details on a single sheet in front of you so that the moment the agent answers you can move through verification without pausing to look anything up, because every pause lengthens a call that the agent is trying to keep efficient across a high volume of callers.
If the line disconnects or the wait becomes impossible against your local clock, note how far you got and try again on a quieter day rather than forcing a rushed call.
Patience and good timing together turn an intimidating task into a routine one.
Why banks ask for the CP 575 and what they truly need
When Mercury, Wise, Relay, Lili, or Payoneer asks you for your EIN confirmation during onboarding, the underlying purpose is simply to verify that the EIN you typed into the application genuinely belongs to the legal entity you claim to control.
The bank is not emotionally attached to the specific CP 575 form, even when its checklist names that document by number.
What it actually needs is an IRS-issued document that ties your LLC's legal name to its assigned EIN in a way the bank can trust.
The 147-C does exactly this, carrying the same legal name and the same nine-digit number on genuine IRS letterhead, and in practice most banks accept it without complaint once you explain that the original CP 575 was lost and the IRS does not reissue that particular document.
Understanding the bank's real motivation lets you respond with confidence rather than panic when the request mentions a form you no longer possess.
The verification need is satisfied, so the document you are missing is replaceable by one that does the same job.
Keeping this in mind also stops you from delaying your banking out of fear that a lost letter has somehow invalidated your EIN, which it has not.
Front-line support staff at a bank sometimes work from a script that names the CP 575 specifically, and an agent who has never seen a 147-C before may push back out of plain unfamiliarity rather than any real policy problem.
The way through this is a short, factual explanation delivered calmly: the CP 575 is issued only one time when the EIN is first assigned, the IRS replaces it with the 147-C verification letter for anyone who needs proof afterward, and the 147-C shows the identical EIN and legal name.
If the front-line agent still cannot accept it, politely ask to escalate to a compliance or onboarding specialist, who will almost always recognize the 147-C on sight because they handle these documents regularly.
Keeping a calm, documented explanation ready, perhaps even a sentence you have written out in advance, turns a potential rejection into a routine approval.
Remember that the document is correct and standard, so the only obstacle in front of you is the familiarity of the particular person reviewing it, and a request to escalate solves that quickly.
Do not let an unfamiliar front-line response convince you that something is wrong with your paperwork.
The difference between a 147-C and an EIN verification letter copy
Founders sometimes search for a way to download a copy of their EIN letter from an online IRS portal, expecting something like the reprint feature a bank offers for old statements.
No such self-service reissue of the CP 575 exists anywhere on the IRS website.
The only IRS-issued substitute for a lost confirmation is the 147-C, and it is generated by an agent during the phone call rather than downloaded on demand from a logged-in account.
Any website promising an instant downloadable official EIN letter for a fee is selling either a 147-C request they will place on your behalf, which you can do yourself at no charge, or in worse cases a worthless template that no bank will accept.
Understanding this distinction up front protects you from paying for something the IRS provides for free and from wasting time hunting for a download button that does not exist.
The phone call is the path, and there is no shortcut around it, so accepting that early saves frustration and money that some services are happy to take from confused founders.
The 147-C is a genuine IRS document on official letterhead that states your LLC's legal name and EIN and confirms that the EIN is assigned and active.
It functions as proof of EIN for banks, payment processors, marketplaces, and tax preparers, filling exactly the role the original CP 575 would have filled.
It is important not to confuse it with the SS-4 you filed to apply for the EIN, which is your own copy of your application rather than any confirmation from the IRS.
If you kept a copy of the submitted SS-4, that is genuinely useful for your own records and can sometimes reassure a reviewer, but a bank specifically asking for IRS confirmation needs the 147-C or the original CP 575, not the application form you sent in.
Knowing precisely which document satisfies which request saves a wasted round of back-and-forth with whoever is asking, because handing over the wrong paper invites another email and another delay.
When someone says they need your EIN letter, ask whether they will accept the 147-C, and the answer is almost always yes once you clarify what it is.
What to do if the responsible party details no longer match
A 147-C request can fail outright when the responsible party recorded on the IRS file no longer matches the person actually placing the call.
This situation arises more often than founders expect, usually because the LLC was formed by a service that listed one of its own staff members as the responsible party during setup, or because ownership changed at some point and the IRS was never formally notified of the new owner.
The IRS will not fax a 147-C to someone it cannot confirm is authorized to receive it, so a mismatch here blocks the entire process no matter how well prepared you are otherwise.
If you suspect this might be your situation, the smart move is to find out who was actually listed on the original SS-4 before you spend an evening of your own time on hold, because discovering the mismatch mid-call only wastes the slot you waited for.
Ask your formation service directly which person they entered, and compare that against who you are today.
If they confirm a mismatch, treat it as a task to resolve before you schedule the call rather than a surprise to handle in the middle of one, because the agent has no way to override the file in real time and will simply decline to send the letter to an unrecognized caller.
The fix for a responsible party mismatch is Form 8822-B, the Change of Address or Responsible Party for businesses.
Filing it updates the IRS record so that the current owner is recognized as the responsible party, which then allows a future 147-C call to succeed because the person calling matches the file.
The IRS expects to be notified of a responsible party change within sixty days of it happening, and keeping this designation current is sound practice regardless of the 147-C question, because the responsible party is the contact the IRS uses for all correspondence about the LLC.
If a formation service still controls the responsible party slot on your entity, request that they either place the 147-C call for you using their authorization or help you file the 8822-B so that control moves into your own hands going forward.
Owning the responsible party designation yourself means you are never again dependent on a third party to retrieve your own EIN documentation, which removes a quiet vulnerability that many founders do not notice until the day they need a replacement letter and find they cannot get one alone.
Keeping your EIN documentation aligned with your other filings
The EIN sits at the center of a web of documents for a non-resident Delaware LLC, and the 147-C is most useful when everything around it matches precisely.
The legal name on your Certificate of Formation, the name tied to the EIN, the name on your bank account, and the name on any marketplace or processor account should all read identically, character for character.
A single stray comma, or an abbreviated LLC where another document spells out L.L.C., can trigger a verification hold somewhere downstream that costs you days of back-and-forth.
When you obtain a 147-C, take a moment to check that the legal name printed on it exactly matches your formation document, because that printed name is what a bank will compare against when it reviews your file.
Catching a small discrepancy at the moment the letter arrives is far easier than discovering it later when a processor freezes your onboarding over a name that does not quite line up.
Consistency across these documents is not a cosmetic preference but the thing that keeps your accounts opening smoothly.
If you do spot a difference, decide which version is the true legal name from the Certificate of Formation and correct the others to match it rather than the reverse, since the state filing is the authoritative source everyone else is ultimately checking against.
This alignment also matters directly for your federal compliance, not only for banking.
A single-member foreign-owned US LLC files Form 5472 together with a pro forma Form 1120 each year, and the EIN printed on those filings must be the same EIN your 147-C confirms.
Missing or mismatched filings here carry a penalty that starts at $25,000, so the EIN is far more than a banking convenience and is in fact the identifier that ties your entire compliance trail together across every year the LLC exists.
When you retrieve a replacement 147-C, use that moment to confirm the EIN matches what your tax preparer used on the prior year's filings, because an error caught at this stage is trivial to fix while the same error caught after a penalty notice arrives is expensive and stressful to untangle.
Keep the 147-C, the prior year's 5472 and 1120, and your Certificate of Formation in the same place so the numbers can be cross-checked at a glance.
A few minutes of verification protects you from a five-figure penalty that exists precisely to punish inconsistency.
Storing the replacement so you never need another one
Once the 147-C arrives as a PDF in your fax inbox, treat it with the same care the original CP 575 deserved and did not always receive.
Save it in at least three independent locations so that no single device failure, lost phone, or forgotten password can ever erase it again.
A password manager that supports file attachments, an encrypted cloud folder dedicated to company documents, and a printed copy kept in a physical folder together give you redundancy that survives a stolen laptop, a closed email account, or a misplaced device.
Name the file clearly with the LLC's legal name and the year so that a future version of you, or a tax preparer working on your behalf, can find it in seconds rather than scrolling through hundreds of attachments.
The whole reason you needed a replacement in the first place was almost certainly a storage failure, so investing a few minutes in a durable storage habit at this point closes the loop and prevents a repeat of the entire ordeal you just went through to obtain the letter.
Set a short reminder for yourself to confirm, a week later, that the file is genuinely accessible from each of the three places, because a backup you cannot actually open when a bank asks for it is no backup at all.
Many founders lose the original CP 575 because it lived only in a single inbox tied to a device they later replaced, or because it sat in a chat thread that scrolled away and was never saved deliberately.
The durable solution is to build a small company-documents archive that holds the Certificate of Formation, the Operating Agreement, the EIN confirmation, every bank onboarding letter, and each year of tax filings in one organized place.
Update that archive every single time a new official document arrives, so it stays complete without any special effort.
This habit costs only a few minutes per document and removes the recurring low-level stress of hunting for paperwork whenever a bank, processor, or marketplace suddenly asks for proof of something.
The 147-C you worked to obtain through a carefully timed phone call is only valuable if you can actually produce it on demand the next time someone requests proof of your EIN, and a tidy archive means that next request takes thirty seconds to answer instead of an evening on hold all over again.
Build the archive once and maintain it lightly, and you will never face this particular problem twice.
When a tax preparer or third party requests the 147-C for you
You do not always have to place the 147-C call yourself, which is welcome news for non-resident founders who struggle to align with US business hours.
A US tax preparer or another authorized third party can request the letter on the LLC's behalf if they hold proper authorization on file with the IRS.
The IRS recognizes Form 2848 for a power of attorney and Form 8821 for tax information authorization, and either one can let a representative speak with the Business and Specialty Tax Line about your entity and receive documents like the 147-C.
For a founder twelve hours ahead of US Eastern time, delegating the call to a US-based preparer who already works during those hours can be the most practical path by far, turning an awkward late-night task into something handled during a normal US workday.
The convenience of delegation is real, and it is a legitimate reason to engage a preparer for this otherwise free service, as long as you understand what you are paying for is the handling and the authorization rather than any secret access.
Be deliberate about the difference between the two authorization forms, because they grant different scopes of access.
Form 8821 grants access to tax information, which is enough for a representative to request and receive a 147-C on your behalf without giving them broad power to act.
Form 2848 grants wider authority to actually represent you and act on tax matters, which is more than you need for a simple verification letter and which you may not want to hand out casually.
Whichever form you choose, the representative still must pass the IRS verification of the entity and the responsible party during the call, so the same data accuracy that matters for your own call matters equally for theirs.
Confirm with your preparer that the authorization has actually been submitted to and processed by the IRS before they attempt the call, because an unsubmitted or pending form will not satisfy the agent and the call will fail just as it would for an unverified owner.
A properly authorized representative turns a frustrating time-zone problem into a quick delegated task, but only when the paperwork behind that authorization is genuinely in place first.
How the lost-letter problem fits into the wider formation timeline
The CP 575 arrives at the very end of the EIN process, which itself follows the Delaware filing, so understanding where it sits in the sequence helps you handle it correctly.
After the Certificate of Formation is filed for the $110 state fee, the EIN is requested at no charge through Form SS-4, and the confirmation typically issues in roughly eight to ten business days for a non-resident application submitted without an SSN.
The CP 575 is the document that closes out this opening sequence, and it tends to arrive at exactly the moment many founders relax and stop paying close attention to paperwork because the hardest setup steps appear finished.
That moment of relaxation is precisely how the original letter so often gets lost, saved nowhere durable and then forgotten.
Treating the CP 575 arrival as a deliberate save-and-back-up checkpoint rather than a finish line is the single habit that prevents the entire replacement ordeal from ever becoming necessary, because the letter only needs to be lost once to cost you a carefully timed phone call later.
Building the save step into the same afternoon the EIN confirmation arrives, while you are already focused on the company setup, makes it far more likely to actually happen than a vague intention to file it away someday.
Seeing the EIN letter as one link in a much longer chain helps you keep it in proper perspective.
The same EIN you confirm with a CP 575 or a 147-C will reappear on your annual Form 5472 and pro forma Form 1120, on your bank onboarding, on every payment processor application, and on each marketplace registration you ever complete.
The Delaware franchise tax of $300 flat is due each year on June 1 and is a separate obligation that does not touch the EIN letter at all, but it belongs to the same annual compliance rhythm that is worth tracking as a single calendar of duties.
Founders who map out the full first-year timeline, from the $110 formation through the free EIN to the recurring annual filings and the June 1 franchise tax, rarely lose track of individual documents, because each piece of paper has a known place in a sequence they already understand.
When the whole picture is clear, the CP 575 stops being a confusing one-off letter and becomes an obvious checkpoint to save, which is exactly the mindset that keeps you from ever needing the 147-C process described here.
Common scams and overpriced services to avoid
Because the EIN process intimidates non-resident founders who are unfamiliar with the US tax system, a market of overpriced and sometimes deceptive services has grown up around it.
Some websites charge sizable fees to obtain an EIN that the IRS issues at no charge through Form SS-4, and others advertise an instant official EIN letter download that simply does not exist in the form they imply.
When you have just lost your CP 575 and feel a little panic about a bank deadline, you become an easy target for a site promising to recover your official IRS EIN document for a fee, when in reality the only legitimate replacement is the free 147-C that you can request yourself by phone or have your authorized preparer request for you.
Recognizing the pattern protects your money, because the emotional pressure of a missing document is exactly the lever these services pull.
The IRS does not sell EIN letters, and any party implying otherwise is charging you for access that is freely available to every entity owner.
Before paying anyone for an EIN document, pause and confirm whether the underlying service is something the IRS already provides for free, because that single check filters out most of the deceptive offers aimed at founders in your position.
Apply healthy skepticism to any offer that frames a free or low-cost IRS process as something requiring a large payment to a private intermediary.
Legitimate paid help genuinely exists, and paying a service to navigate the phone call, the authorization paperwork, and the time-zone problem on your behalf can be a perfectly reasonable use of money for a busy founder abroad.
The value in those cases is the convenience and the authorized representation, not any special or privileged access to a document the IRS withholds from the public, because no such privileged access exists.
A transparent provider will tell you plainly that the 147-C is free from the IRS and will charge only for handling the call, preparing the authorization, and following up to make sure the letter arrives and is stored.
Delewarellc offers formation at a one-time $297 price and is upfront that the EIN and its 147-C replacement both come from the IRS rather than being a hidden upcharge buried in a larger bill.
Knowing that the underlying government cost is zero is your strongest protection against an inflated invoice, so always anchor on that fact when you evaluate any offer to help.
What proof of EIN you can use while waiting for the 147-C
Sometimes a bank or processor needs proof of your EIN before you can realistically align with US business hours to obtain the 147-C, which leaves you searching for something to bridge the gap.
While you wait for the call to happen, a few documents can sometimes serve depending on who is asking and how strict their requirement is.
If you saved a copy of the Form SS-4 you submitted to apply for the EIN, it shows the number you applied for, though it is your application rather than an IRS confirmation and not every reviewer will accept it as proof.
A prior year's Form 5472 paired with its pro forma Form 1120, prepared by your tax preparer, also displays the EIN clearly and has the added weight of demonstrating that the number has been in active use on real federal filings, which reassures a careful reviewer that the EIN is genuine and tied to your entity.
None of these are a perfect substitute, but each can keep momentum going while the call is scheduled.
When you offer one, explain clearly to the reviewer that the 147-C is on its way and ask whether the interim document is acceptable in the meantime, because a reviewer who knows the proper letter is coming is often willing to proceed on a temporary basis.
Bank statements or earlier onboarding letters that already reference the EIN can also reassure a reviewer that the number is real and properly attached to your entity, which is especially helpful when the request comes from a second processor rather than your very first bank.
None of these documents fully substitute for the 147-C when a reviewer specifically demands IRS verification on official letterhead, but they can buy you valuable time and will sometimes satisfy a softer request entirely.
Be honest about what each document actually is when you present it, because handing over an application as though it were an IRS confirmation invites a serious problem later if the reviewer notices the difference and concludes you were misleading.
The cleanest long-term answer remains the 147-C itself, so treat these stopgaps as a way to keep your account opening moving while you arrange the phone call rather than as a permanent replacement you can rely on indefinitely.
Once the 147-C is finally in hand, swap it in for whatever stopgap you used and update your records so the proper IRS document is the one on file everywhere it matters.
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